Refund policy

Regarding returns, defective products and cancellations:
 

1. We accept size exchange for bottoms (pants, skirts).
2. For products other than bottoms, exchanges and returns due to customer convenience, please note that we cannot accept it.
3. If you receive the wrong item, if the item is defective, if there is damage or damage during shipping, we will exchange or return it.
4. If you wish to exchange or return goods according to 1 and 3 above, follow the rules below.

　　Please note that it will be handled in line with it.
(1) Please contact us within 7 days after the item arrives.
(2) After contacting the customer counter, send the product to the designated location. We will check the condition of the product.
(3) Please note that we cannot accept returns or exchanges in the following cases.
　a. If the product is damaged or damaged by the customer
　b. Loss of accessories such as product tags, product boxes, replacement buttons, etc.

　　　If damaged
　c. When the product has a feeling of use
　d. For sale products, outlet sales products, lucky bag products
　e. For made-to-order products and custom-made products
　f. Hygiene products such as underwear and swimwear (except for defective products)
　g. For products purchased at physical stores and products ordered outside of this site
(4) Handling of bottoms (pants, skirts) when changing sizes
　(1) The size can be exchanged only once.
　② The customer will be responsible for the cost of returning the product.

　　Please send it back in advance.
　③ If we do not have the desired size in stock, we will accept returns.
(5) Handling of wrong product or defective product
　(1) If it is determined that the product is wrongly delivered or the product is defective, the shipping cost for returning the product will be borne by the Company.
　② If the product is out of stock even if you request replacement, we will repair it.
In addition, if the repair is not possible, we will accept returns.

Return policy: Please contact us within 7 days after the item arrives.